Frequently Asked Questions
Everything you need to know about your Fesler USA order.
What is the typical lead time for custom parts?
Since many of our high-performance components are manufactured to order, lead times can vary. Standard in-stock items ship within 2-3 business days, while custom interior or billet pieces may take 4-8 weeks.
Do you ship internationally?
Yes, Fesler USA ships worldwide. International shipping rates are calculated at checkout based on the weight of the package and your specific location.
What is your return policy?
We accept returns on unused, standard stock items within 30 days of delivery. Please note that custom-made products, including built-to-order interior panels and specialized billet parts, are non-refundable.
Are your products made in the USA?
Yes, we take great pride in our heritage. The majority of our billet accessories and interior components are designed and manufactured right here in the United States.
How can I track my order?
Once your order has been processed and shipped, you will receive an automated email containing your tracking number and a link to the carrier's website.
Do you offer technical support for installations?
Absolutely. Our team of experts is available to assist with technical questions regarding the fitment and installation of our parts to ensure your project is a success.